Privacy Policy

1. About This Privacy Policy

This Privacy Policy applies to personal information processed in connection with AXIONVNI websites, product pages, digital products, web-based applications, customer support channels and related online services.

AXIONVNI is a digital brand operated by Romerson Moura de Assis from Brazil.

Depending on where a customer is located, additional privacy rights may apply under local data protection legislation.

2. Information We May Collect

The types of personal information collected depend on how you interact with AXIONVNI and which products or digital environments you use.

3. Payment Information

Payments for AXIONVNI products may be processed through third-party payment processors and financial service providers.

When payment card information is submitted directly to an authorized payment processor, AXIONVNI does not normally receive or store the customer's complete card number or security code.

We may receive limited transaction information necessary to confirm a purchase, provide digital access, process customer support requests, handle refunds and maintain financial records.

4. How We Use Personal Information

Personal information may be used to:

• Process and confirm digital product purchases.
• Provide access to purchased digital products and applications.
• Create and maintain customer accounts where applicable.
• Send transaction and access-related communications.
• Respond to customer support requests.
• Process eligible refunds and billing corrections.
• Protect our websites and digital environments against fraud, abuse and unauthorized access.
• Maintain accounting, tax, transaction and compliance records.
• Analyze the performance and reliability of our digital environments.
• Improve products, user experience and customer support.
• Send marketing communications where permitted by applicable law.
• Comply with legal, regulatory and payment-processing obligations.

5. Legal Bases for Processing

Where applicable privacy law requires a legal basis for processing personal information, AXIONVNI may rely on one or more of the following grounds:

• Performance of a contract or steps requested before entering into a contract.
• Compliance with legal and regulatory obligations.
• Legitimate business interests, where those interests do not override applicable privacy rights.
• Consent, where consent is legally required or appropriate.
• Establishment, exercise or defense of legal claims where permitted.

6. Cookies and Similar Technologies

AXIONVNI websites and digital environments may use cookies and similar technologies for essential website functionality, security, preferences, analytics and, where applicable, advertising or campaign measurement.

Some cookies may be provided by third-party technology providers used to operate or analyze our websites.

Where consent is required by applicable law for non-essential technologies, appropriate consent controls should be made available.

More information is available in our Cookie Policy .

7. Service Providers

AXIONVNI may use third-party service providers to support its digital operations.

These providers may include:

• Payment processors.
• Website and application hosting providers.
• Digital product delivery platforms.
• Email and communication providers.
• Customer support technologies.
• Analytics and performance tools.
• Security and fraud-prevention providers.
• Advertising and marketing platforms where applicable.
• Professional accounting, legal and compliance providers where necessary.

Service providers are given access to personal information only to the extent reasonably necessary for their applicable function, subject to their contractual and legal responsibilities.

8. Sharing of Personal Information

AXIONVNI does not sell personal information as a primary business activity.

Personal information may be disclosed to service providers, financial institutions, payment processors, government authorities or professional advisors when reasonably necessary to operate our services, process transactions, prevent fraud, comply with law or protect legal rights.

Information may also be disclosed in connection with a legitimate business reorganization, acquisition or transfer, subject to applicable legal requirements.

9. International Data Transfers

AXIONVNI operates from Brazil and may use technology providers located in other countries.

As a result, personal information may be processed or stored outside the customer's country of residence.

Where applicable law requires specific safeguards for international transfers, AXIONVNI and its providers will seek to use legally recognized transfer mechanisms or other appropriate safeguards.

10. Data Retention

Personal information is retained for no longer than reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information and may take into account customer access, transaction records, tax and accounting requirements, fraud prevention, contractual obligations, dispute management and legal claims.

When information is no longer reasonably required, it may be deleted, anonymized or otherwise handled in accordance with applicable requirements.

11. Data Security

AXIONVNI uses reasonable administrative, organizational and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

These measures may include access controls, secure hosting technologies, authentication procedures and the use of specialized payment processors for payment information.

No internet-based system can guarantee absolute security, and customers should also take reasonable measures to protect their accounts, devices and access credentials.

12. Your Privacy Rights

Depending on applicable law and your location, you may have rights relating to your personal information.

These rights may include the ability to:

• Confirm whether personal information is being processed.
• Request access to personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion or anonymization where legally applicable.
• Request restriction of certain processing activities.
• Request portability where applicable.
• Object to certain processing activities.
• Withdraw consent where processing is based on consent.
• Request information regarding certain disclosures or sharing activities.
• File a complaint with an applicable data protection authority.

13. Exercising Your Privacy Rights

To submit a privacy request, contact AXIONVNI at support@axionvni.com and clearly state that your request concerns privacy or personal data.

We may request reasonable information to verify your identity and protect personal information against unauthorized disclosure.

Requests will be handled within the time periods required by applicable law.

14. Marketing Communications

Where permitted by applicable law, AXIONVNI may send product, educational or promotional communications to customers or subscribers.

Where legally required, these communications will be based on appropriate consent.

Customers may unsubscribe from promotional email communications using the unsubscribe mechanism provided in the message or by contacting us.

Transactional, security, account and digital access communications may still be sent when necessary to provide a purchased product or operate an account.

15. Analytics and Advertising

Where enabled, AXIONVNI may use analytics technologies to understand website performance, traffic sources and how visitors interact with our digital environments.

Advertising technologies may also be used where applicable to measure campaigns, attribute conversions or present relevant advertising.

These technologies may use cookies, device identifiers, IP addresses or similar technical information.

Use of non-essential advertising or analytics technologies will be managed according to applicable consent and privacy requirements.

16. Children's Privacy

AXIONVNI products are intended to be offered in accordance with applicable age and consumer protection requirements.

We do not knowingly seek to collect personal information from children where parental or guardian authorization would be legally required unless appropriate procedures are implemented for the relevant product.

If you believe personal information from a child has been submitted improperly, please contact us so the situation can be reviewed.

17. Third-Party Links

Our websites or digital products may contain links to third-party websites, applications or services.

Those external services operate under their own privacy practices, and customers should review the applicable privacy information before providing personal information directly to them.

18. Changes to This Privacy Policy

AXIONVNI may update this Privacy Policy to reflect changes in technology, products, service providers, business operations or applicable privacy requirements.

The most current version will be published on this page together with the applicable revision date.

19. Applicable Privacy Laws

AXIONVNI operates from Brazil and processes personal information in accordance with applicable Brazilian privacy requirements, including the Brazilian General Data Protection Law (LGPD) where applicable.

Customers located in other jurisdictions may also have rights under privacy laws applicable to them, including the General Data Protection Regulation (GDPR) when its territorial requirements apply.

20. Contact for Privacy Matters

Questions, requests or concerns regarding this Privacy Policy or the processing of personal information may be submitted through our official contact channel:

AXIONVNI
Operated by Romerson Moura de Assis
Venda Nova do Imigrante, Espírito Santo, Brazil
Email: support@axionvni.com
Website: axionvni.com